A Blue Plunge Pool with stone-look cladding and a large viewing window

Warranty

Relax. We’ve Got You Covered.

Long-term peace of mind should come standard. Here is exactly what every pool includes.

10years

Structural warranty

The reinforced fiberglass shell is covered for ten full years against:

  • Structural cracking
  • Warping or deformation
  • Shell separation or failure

If the structure was manufactured incorrectly, we repair or replace it. No runaround, no hidden clauses.

5years

Interior surface warranty

The smooth acrylic interior is covered for five years against:

  • Peeling or bubbling
  • Delamination
  • Surface defects from manufacturing

Our spa-grade acrylic is made for Florida sun and year-round use. If something was made wrong, it’s on us.

What’s Not Covered

  • Cosmetic scratches or marks after delivery
  • Damage from improper water chemistry
  • Customer-installed plumbing or electrical work
  • Storm, flood or natural disaster damage
  • Misuse or non-residential modifications
  • Pet damage or impact damage
  • Unauthorized repairs or alterations

Filing a Claim

Email [email protected] with:

  • Your name and order number
  • Your model
  • A description of the issue
  • Photos or a short video

We typically respond within 24 hours, and warranty claims are prioritized.

Ready To See What Fits Your Yard?

See the show model at our Palm City showroom and talk through which size fits your yard, delivery and financing.